At Wickes, we have seen increased demands in recent years due to strong growth within our home improvement and e-commerce departments. As a result the demand for quality candidates uplifted substantially.

We were seeing high staff turnover and due to the demands of the role our previous agency were struggling with suitability. Extrastaff presented us with their solutions which included in depth key performance indicators, focusing mainly on retention and conversions of temporary staff into full time employees, pre site tours to assist with suitability and understanding, accompanied with an in-house front office IT system inclusive of facial recognition time and attendance. This gave us live data including cost reports, on time attendance, retention levels and additional compliance checks.

At present the challenges we faced have reduced dramatically due to Extrastaff’s ability to provide us with their proactive approach. We have seen vast numbers of colleagues join Wickes full time via Extrastaff, giving us a much more stable and skilled workforce. The data is fully transparent via EFOS (Extrastaff Front Office System) which is vital to any large operation. Additionally when volumes do increase last minute Extrastaff have the ability to react efficiently using their onsite team and local branches. The team that support the HDC sites are great, with a friendly, hard working and proactive attitude. I would highly recommend Extrastaff to others.

Extrastaff supply a national parcel and ecommerce business with temporary staff to the majority of its depots and 2 hubs between the South East and Midlands. During its peak period our Operations Director took an urgent call asking us to support a new large depot in the North West as they were experiencing large shortfalls of candidates from their local agency. Our closest Extrastaff location was 100 miles away.

To support we mobilised a senior management and implementation team to site within 48 hours to assess the roles and needs. Using a massive social media launch, our unique online registration process and our centralised resource and compliance teams, we were able to build an immediate working pool. 7 days after the initial request, Extrastaff had 120 colleagues inducted and working on a fixed 3 shift pattern and our mobilised implementation team were on hand to assist with training, to ensure productivity was being maximised quickly. By the end of week 2 we had secured local offices for our new onsite team to induct new workers, so that we could continue to build the pool. At peak, we had 200 colleagues working at that location with our MI solution giving our client relevant and realtime reporting .

Following successful peak supply, Extrastaff were awarded the site as a preferred supplier and continue to supply.

"This is the second success we have gained through Extrastaff. I would like to thank yourself and the whole team for the expertise you have shown throughout these these difficult times and I look forward to better times ahead where I'm sure we will require your services again"

"I just wanted to say a big thank you for all your help and support. You respond brilliantly to our specific needs as a business and the quality of staff you supply is always a high standard. Your approach to managing our account and my individual needs as a client, coupled with your honesty and integrity has meant I can rely on you. Your have eliminated the uncertainty and worry that can come with the use of temporary staff and replaced it with a confidence that's priceless. In addition, your help in recruiting such a great calibre permanent staff has also strengthened our business and I can honestly say that I consider you part of my team. I couldn't have had a better experience and that's down to your commitment to me. Extrastaff is by far the best agency I have ever worked with and I can't recommend you highly enough!"

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Dean Jeffery promoted to Ops Director

We are delighted to announce that Dean Jeffery has been appointed as Operations Director at Extrastaff.

Dean has been with the company for over 14 years; starting with us as a Consultant in our Dunstable branch before taking on the role as Branch Manager, and for past few years as an Area Manager.

Everyday Dean fully embraces our ethos and culture, and his career path is a testament to his commitment to his teams and the business.

Dean predicts the best is yet to come for the company and comments ‘In 2021 Extrastaff has grown but retains that unique culture; you can feel the energy and it’s really exciting…it’s the place to be!’

Congratulations Dean, we are very proud of you!

Q: When did you start working for Extrastaff?
A: I have been with Extrastaff for over a month now

Q: What is your job title?
A: My job title is Head of Talent Development - the job I love the most!

Q: What is your favourite part about working for Extrastaff?
A: I get a sense of self-worth from what I deliver. I love those light bulb moments when things click into place helping to achieve goals and overcome challenges

Q: What advice would you give to someone who is thinking about a career at Extrastaff?
A: Without doubt make the switch. I believe everyone should have fulfilling work and find something that makes them feel valued and respected and I do believe that we can offer all of that!

Q: Why did you want to work for Extrastaff?
A: From the day I stepped into the Head Office I had a very positive feeling. During the interview process I knew that I wanted to be a part of the team as they had a real appetite to move things forward with their Talent Development

Q: What is a typical week like for you at Extrastaff?
A: We are in the planning stages and about to launch our development programme…my week will then be a mixture of delivery of materials, working directly with the team and supporting development plans. Learning and development is a continual cycle and as the business grow ,my job is to ensure that we are always on top of that.