I have been very pleased with our working relationship, which is professional, courteous and reactive. I have had Van, LGV 7.5ton, class 2 drivers and warehouse staff to unload containers and the staff are very reliable and good at the tasks required of them. Joanne Beckwith is my point of contact and is always available to respond to my needs and requirements, which sometimes are at very short notice but she always has a confident smile. I will continue to use Extrastaff as my provider of seasonal workers.
Peter Clayton, Transport Manager
I am writing to express how grateful I am to Extrastaff Ltd for meeting our needs at a very difficult time of change within the service. The candidates you supplied were thoroughly experienced and exceptionally pleasant, helpful drivers, who were able to pick up the processes quickly and speedily, which can at times be complex, they were also able to show sensitivity to our clients. Thank you for your continued efforts to support us and the personal understanding of the services we provide.
Maureen LeConte, Equipment Manager, Independent Living Centre
I am satisfied with the support that you provide us since the beginning because our request was not so easy and small. And even now the situation is not so easy because of the lack of professionalism of some workers. But I am very happy to work with you because you stay tuned to our needs. Thank you for your quick action when there is problem.
Inter Trade Pharma Ltd
We have used Extrastaff for a number of years now using Drivers, Porters & Warehouse operatives and have always found the staff supplied to be of a very good standard and they are always willing to go the extra mile to help out. I would also like to say that the office staff (Michelle & Karen) are so friendly and helpful and are always able to supply for all our needs even at short notice.
Frank Hodge, Depot Manager, Teacrate
I would like to take this opportunity to personally thank you for your assistance in supporting our staffing requirements. The latest staff member that you have supplied is first class and has fitted the operation well. I am extremely satisfied with the support that you are providing and look forward to working with you in the future.
Kate Murphy, Office Manager, Motor Fuel Limited
CPI is part of Grafton GB. We are market leaders in dry mortar and we have been using Extrastaff for years. Their service and quality is very high and they have never let CPI down and are always very professional.
Colin Walker, Plant Supervisor, CPI Harlow
I am the Transport Manager for various Asphaltic Branches in London and on many occasions I am in need of a Temp Agency Driver to cover if one of my drivers are off. I have a number of Agencies on my list but the one I call first is Extrastaff. The reason is because I feel confident that they will provide me with a quick response to my call and always provide me with drivers who are reliable and understanding of my requirements.
Steve Barrington, Transport Manager, Asphaltic Roofing Supplies
We are a comparatively a small company and have only recently started to use a company such as yourselves for the provision of drivers. Though small, we have been made to feel as though we are no different from a much larger company. Granted, we have only been using your services for a short period of time, we have found that you have offered us a very professional level of service, and have pulled out all the stops when the odd thing does go wrong. We have every intention to carry on using the services provided by your company, and look forward to dealing with Joanne and her team in the future.
Jenny McCue, Operations Manager, Oakwood
I would just like to say that the service I have had from yourselves has been extremely reliable and professional. I have been using your company for many years now and I can honestly say that is mainly down to dealing with your Driving Consultant Joanne Beckwith. She has always been professional in her job, keeps me informed on a regular basis if there is to be any changes with my drivers and will always take my phone calls anytime of the day, seven days a week. She is always polite, friendly and very helpful.
Kevin Pinnuck, Logistics Manager, Macfarlane Packaging, Enfield
Please may we at DHL Tradeteam take this opportunity to thank you and all of your staff at both the Dartford and Maidstone offices for all of your help and support during the Olympic project that we have been working on. The drivers that you supplied to us were all first class in both their appearance and the way they carried out their duties. They all came in with the attitude of lets get the job done and conducted themselves in a very professional manner. Given the short notice in shift start times, last minute requirements and cancellations the flexibility from your drivers and the genuine 24 hour on call contact with your staff was superb! Also the way in which you and your staff assisted and constantly checked with us that everything was going to plan left us in no doubt that had their been any issues they would have been quickly rectified. In particular I was very impressed with the weekly meetings that we had to discuss and update the direction the project was going, and the high standard of communication between all parties was second to none. As you were aware from the start this being an Olympic project was a very high profile contract and with all your efforts and endless dedication it has been an overwhelming success for all involved. You and your team really did pull out all the stops to help us. Please pass on my thanks and gratitude to all of your staff that were involved and I look forward to working with you and your team on future projects. Well done, I would have no problem recommending Extrastaff in the future.
Duncan Harding, Olympic Project Shift Manager, Tradeteam Ltd
We have worked with Extrastaff agency for over seven years; we have always found the staff provided to be of an extremely high calibre. Extrastaff have fulfilled our requirements on a regular basis and are very prompt with their response, and always wary of the school’s needs, including regulatory requirements. We have used a range of staff, from kitchen porters through catering assistant, silver service and chefs. The office staffs are extremely friendly, efficient and professional, helping us in any way they can. We would not hesitate to recommend this agency to others.
Marc Stephan, Catering Manager, Bancroft’s School
Just a note to say thanks for taking the time and making the extra effort to ensure we are fully catered for when it comes to temporary staff. Although we are not one of your biggest clients i feel that we get the same level of service and commitment which in turn helps keep my depot running even at short notice.
Darren Aldred, Reuse Glass UK Ltd
We have used Extra Staff for many years, and in fact most of our permanent staff, have been converted from temp’s to perm’s, they have always provided just the service we need not only with our production requirements but also with our admin requirements.
M. Burkett, Production Manager, Health and Safety Officer, Ritec International Ltd
I am writing to thank the staff at the Watford Branch for their professional approach and attitude when faced with supplying temporary help. Due to our location it is important to have staff with the ability to get here under their own steam as well as the usual issues of correct skills sets, good customer service and can do attitude. Extrastaff are my agency of choice for any “Extrastaff” I need.
Jenny Riddle Soft Services Manager, Eurest Services
I'm writing to express my sincere gratitude for St Albans Branch Operations Manager Sam Baker for sorting out the recent Driver issues. I must admit the service had been very poor and reputations tarnished but Sam quickly put things right and delivered the expected service back to the previous high standards. I have known Sam in a professional capacity for several years and she seems to be the one who always sorts out the office and turns things around. I have always found her honest and extremely professional at all times. She is extremely dedicated and will pick up the phone out of office hours if it is to sort out a problem or supply a Driver as a last minute booking. I might add the quality of Driver also seems to be of a higher standard if Sam is the organiser and supplier. Once again please pass my thanks on for a job well done and re-establishing Extrastaff as a preferred supplier.
Mark Southgate, Assistant Manager, Enterprise St Albans
I have used Extrastaff to source delivery drivers on a temporary basis for the past few years and have always found their service to be excellent. The drivers have always been of a very high calibre, arriving on time with the correct paperwork and conducting themselves professionally whilst delivering materials to our customers. Joanne and her team are available 24/7 which has been an invaluable part of their service as we often require additional drivers at very short notice! I would have no hesitation in recommending Extrastaff to other companies looking for high quality temporary staff.
Andy Ray, Branch Manager, T Brewer & Co Ltd
I am writing to thank Karen, Ash, Tina and the team at Extrastaff Ilford for their hard work and dedication during the Westfield Olympic support project. To comply with the unique requirements of LOCOG we needed a well vetted and committed team for a 15 week period. The temporary staff supplied by Extrastaff did an excellent job. In addition the local Extrastaff branch provided support throughout and dealt with issues in a prompt and efficient manner. When we discovered a non compliance issue with another agency I had no hesitation in switching those workers to Extrastaff who dealt with the request quickly and professionally. Operationally the support we provided to the Westfield Shopping Centre during the Olympic period was of a very high standard. Extrastaff played a vital role in helping us to achieve it. Of the three agencies we used on the project Extrastaff where the clear Gold Medal winners. Thank you on behalf of DHL.
Brian Hay, General Manager, DHL
Thank you for the service you have provided both myself and Bunzl over previous months. It has been very uplifting to find such a professional person/company in your field, we have previously had so many problems with agency drivers and companies yet since we have used you and your company as our first choice the problems have almost been eradicated. Again, just to thank you for your every attention at all times, your professionalism is most appreciated, Extrastaff will certainly continue to be our first choice.
Vicky Foster, Transport Controller, Bunzl Healthcare
With high customer care and unbeatable service, McKinleys are frequent customers of Extrastaff for covering increased demand with quality personnel both long and short term. Because of this I would not hesitate to recommend Extrastaff to any other company.
Roger Ward, Logistics Manager, McKinleys Group
Please may Wickes take his opportunity to thank you and all staff used at Hemel Hempstead distribution centre for all your help and support that we have acquired from you. The staff that you have supplied to us were all to the high standard our business requires. Given the short notice in shift start times, last minute requirements and cancellations, your 24 hour on call contact are amongst the best we deal with. Also the way in which you and your staff assist and check with us that everything is going to plan or if they are any issues, are set to a high standard. From the personnel I have spoken to, you are all very friendly and polite to liaise with. Please pass on my gratitude to all your staff that are involved and I look forward to working with you and your team for future requirements. I have no problem recommending Extrastaff in the future.
Adam Lee, Wickes distribution Hemel Hempstead Team leader
Thank you for the continued good service received from your company (Extrastaff). As a business it is important to us to have reliable, able and good customer focused drivers, and you have helped a great deal and have supplied just that. We will continue to use your services for the foreseeable future.
Chris Betts, KE Kent Ltd
I have been dealing with Joanne for a few years now, we have drivers on a daily base and I find Joanne to be extremely professional and very helpful, no matter what time of the day we call. I would like to say thank you for the continued reliable service you have provided over the years. We have always phoned Extrastaff as first choice and will continue to do so and would like to thank you for the service you provide as an agency. Keep up the good work.
Brian Rogers, Transport Manager, L&M Heating Supplies
Having used Dave Sargeant at Extrastaff for the last couple of years I have had no concerns recommending them to our own clients. Their knowledge, communication and speed of service ensures that we have always received a high level of quality candidates to fill our roles
Andy Dowsett, General Manager, Auto Enterprises
I would like to take this opportunity to thank Danny and his team at the Basildon branch of Extrastaff, for their continued support and back up of the supply of drivers and warehouse staff. The drivers supplied have carried out their duties to a high standard and have been an asset to Extrastaff with their ability, conduct and customer service. I would highly recommend Extrastaff's services for customers looking for staff and drivers looking for work. We at Panel Supplies look forward to keeping and building on the business relationship we have.
Tom McCreath, Transport & Operations Manager, Panel Supplies
I would like to place on record that I have found Joanne Beckworth (Driving consultant) to be very professional and approachable when it comes to all my staffing requirements. We have used Extrastaff to find us temporary drivers on a number of occasions, always dealt with by Joanne with speed and efficiency, it's been a joy and pleasure to deal with her. She seems to pick the right person, at the right time, all the time. I will continue to use Extrastaff for all my staffing requirements.
As the Wastesolve Operations Manager, I would like to thank the Extra Staff Hanger Lane Office for their continued assistance in ensuring that the labour supplied to us at Westfield London is thoroughly vetted and available at short notice. At the onset of the contract, Extrastaff supplied a large amount of labour to choose from; at very short notice at the most difficult business time of the year December 2011 for our customer Westfield London. Myself and my team look forward to a continuing relationship with Extrastaff at Hanger Lane.
Tim Croxford, Operations Manager, Wastesolve
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